We wanted to share a brief update about recent import changes that are affecting all international shipments to the US — including ours.
The US government recently applied new tariffs specifically to products coming from Brazil, which increased the import cost for many Brazilian goods, including cosmetics. At the same time, the US ended the de minimis rule, which used to allow packages under $800 to enter without duties. Now, orders from any country can be taxed, and customs has also made some classification errors that caused unexpected charges or delays for a few customers.
We’re handling everything as smoothly as possible. Our team is analyzing each order individually, declaring invoices in the most favorable and accurate way, and helping each customer find the best solution if any issue appears. We’re also keeping a close watch on political updates and will communicate any changes as soon as they happen.
The good news is that we currently have a large inventory already in the US of our best sellers — Tanino Blend, Sorali, Naturelle, and others — so many orders are shipping quickly with no customs impact.
If you have any questions about your order, duties, or delays, we’re here to help. Thank you so much for your patience and trust 💛
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Privacy Police
We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy, please contact us.